Once your business starts to grow, you need to hire people to help you keep up with customer demand. Finding reliable employees who will be assets to your company may seem like a daunting challenge. However, there are a few characteristics that are indicative of good employees. If applicants have these three qualities, they are probably good hires.
They Can Pass a Background Check
Most employers run a standard background check on all potential employees. This is a great start, but if you are looking for people who will handle large amounts of cash or work in your billing department, you may want to take your background check to the next level. Consider using credit check services for employees to make sure that there are no red flags in their past.
They Are On-Time for Interviews
Things happen and people run late all of the time, but unless there are extenuating circumstances, people should be punctual at work. If an applicant is on-time for interviews, you can assume that he or she is organized and manages time well. Both of these are good qualities to have in an employee. Being punctual also means that an employee can be more productive, so this one characteristic can tell you a lot about a potential hire.
They Have Great Customer Service Skills
No business can exist without customers, and if you want your company to be successful, you need to maintain a loyal customer base. The best way to accomplish this goal is to hire employees who have great customer service skills. Watch potential employees to see how they interact with other people. If they are kind, helpful and courteous, they may also be great with customers.
Fiding the right people for your company can be challenging. Look for people who meet these three criteria of reliable employees so you can be confident that you are choosing people who will help your business thrive.